Customer Support

FAQ

Answers to Frequently Asked Questions about SAFOCUS
For further inquiries, please contact us through the 'Customer Support' page.

For further inquiries,
please contact us through the ‘Customer Support’ page.

You can download the SAFOCUS catalog from the link below. Additionally,
manuals for each product are available on their respective product detail pages.
Thank you. Download Catalog
Please contact us at [email protected] or +82 41-427-0505.
A dedicated representative will be assigned to assist you with a prompt response.
IPAS (Distance-based Detection)
Two-way proximity alarms for both operators and pedestrians within a set distance.
Features precise distance sensing and easy installation/operation.

I+VIEW (AI Camera-based)
Real-time human identification and detection using AI self-learning technology.
An advanced collision prevention solution powered by intelligent algorithms.
Custom production is available based on your requested designs.
However, highly complex designs may be difficult to manufacture.

You can check feasibility by contacting our team.
Product manuals are available for download on each product page.

Thank you.
At SAFOCUS, shipments are processed according to each client’s order
through the following stages:

Week 1 [Material Preparation]
Sourcing of key domestic and international components
and material preparation.

Week 2 [Custom Manufacturing]
Production of customized products
based on client specifications.

Week 3 [Product Testing]
Precision inspection to ensure site safety
and high-efficiency operation.

Week 4 [Shipping & Installation]
Secure shipment and on-site installation
after final inspection.

Through this process,
the minimum lead time is approximately 4 weeks from the PO date.
SAFOCUS is the official brand name under Sejong System.
We manufacture SAFOCUS products
and distribute them through Sejong System.